Terms and Conditions

RIGHT OF WITHDRAWAL

You have the right to return your order within 14 days after receipt. If you choose to exercise this right, you will be refunded the full order amount. The costs for returning the package from your home to the webshop are for your own account. These costs are approximately €6.95 per package; please consult the website of your carrier for the exact rates.

When returning a product, it must be sent back to the entrepreneur along with all supplied accessories and, if reasonably possible, in its original condition and packaging. To exercise your right of withdrawal, please sign up your return through our return portal. You can find more information provided at the 'Return & Warranty' page on our website. We will refund the order amount within 14 days after you register your return, provided that the product has already been returned in good order.


GENERAL TERMS AND CONDITIONS NL

Welcome to the XPLCT webshop. By continuing to use this website, you agree to the following terms and conditions of use, which, together with our privacy policy, govern www.xplctstudios.com's relationship with you in connection with this website. If you disagree with any part of these terms and conditions, please do not use our website. The term "XPLCT Studios" refers to the owner of the website, whose registered office is XPLCT STUDIOS B.V., Bolstoen 32A, 1046 AV Amsterdam, The Netherlands. The term "you" refers to the user or visitor of our website.

  • The use of this website is subject to the following terms of use: The content of the pages of this website is for your general information and use. It is subject to change without notice.
  • This website uses cookies to control browsing preferences. If you allow cookies, the following personal data may be stored by us for use by third parties.
  • Neither we nor any third parties are responsible for any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly disclaim liability for any inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we are not liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
  • This website contains material owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, and graphics. Reproduction is prohibited, except as allowed under copyright, which is part of these terms and conditions.
  • All trademarks reproduced on this website and not owned by or licensed to the operator are acknowledged on the website.
  • Unauthorized use of this website may lead to a claim for damages and/or a criminal offense.
  • This website may contain links to other websites from time to time. These links are provided for your convenience for further information. They do not imply that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • As a result of returning a product, the return costs are entirely for the customer, except in the case of an exchange or a manufacturing defect.
  • If your order includes a free promotional item, this item must also be returned in case of a return. If the promotional item is not included with the return, the value of the free item will be deducted from your refund
  • If you have received a discount code, it can only be used for the new collection and cannot be combined with other promotions and discounts.


For questions or other issues, please contact us by phone at +31 20 244 23 90 or by email at info@xplctstudios.com.